Submitted by tomrue on
Readings
- Mental health care adapts to telehealth because of COVID-19: Social distancing and stay-at-home warnings prompt changes in behavioral treatments, Roll Call, 3/19/2020.
- Evidence for telehealth group-based treatment: A systematic review Gentry, Melanie, et al., J Telemedicine and Telecare, 2018 May 22; 25(10):1177, doi 10.1177/1357633X18775855.
- Evidence for telehealth group-based treatment: A systematic review, J Telemed Telecare. 2019 Jul;25(6):327-342. doi: 10.1177/1357633X18775855. Epub 2018 May 22.
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Optum / United Health | VIRTUAL VISITS
Member Login for Virtual Visits
Provider Login Virtual Visits (REGISTERED)
Beacon Health Options
Telehealth.
Beacon has adopted the American Telemedicine Association (ATA) Practice Guidelines for Videoconferencing-Based Telehealth. Providers/participating providers can reference the Telemental Health Guidelines for decision-making on the appropriateness of ATA located on under ‘Clinical Practice Guidelines’ on the website. Participating providers should contact Beacon for benefit coverage prior to providing this service.
Provider Handbook, p. 51
Empire BCBS
Blog post: Telehealth Offers Convenient Alternative to Office Visits
Fidelis Care NY
Using Telemedicine is Easy! Fidelis Care is working with two partners — Babylon and Teladoc — to provide your online visits. You can get started by downloading either or both of the Babylon and Teladoc apps from the App Store (iPhone) or Play Store (Android). Whether you use Babylon or Teladoc, your telemedicine benefit is the same. Fidelis Care is proud to be your health care partner. If you have any questions, please call Member Services at 1-888-FIDELIS (1-888-343-3547); TTY: 711. We are here to help.
Source: New Telemedicine Benefit for Qualified Health Plan (QHP) Members
Update, 3/19/2020: Telehealth and telephonic care now covered
More information on the current telehealth policy can be found in the Provider Manual here, Section 26. Fidelis Care will continue to support, promote, and align with New York State guidance to providers on allowable parameters to render telehealth and telephonic services to our members. Additional telehealth information for OMH programs regarding recent changes to telehealth regulations can be found in these guidance, self-attestation, and supplemental guidance documents. Additional information for OASAS licensed programs can be found here, including the self-attestation and supplemental guidance. Providers must follow continued guidance from their respective licensing authorities, and any questions on these forms or waiver approvals should be directed to the respective OMH and OASAS contacts indicated on the forms.
On March 16, 2020 New York State Medicaid issued an additional update https://www.health.ny.gov/health_care/medicaid/program/update/2020/docs/... authorizing telephonic services for reimbursement, and Fidelis Care is in the process of updating systems to align with this guidance across all products. Fidelis Care will continue to monitor changes in state and federal regulations related to any expansion of, additional approval, or change in regulation regarding telehealth services.
MVP Healthcare
MVP Health Care® (MVP) offers myVisitNow, a telemedicine benefit powered by American Well, where eligible MVP members can access health care professionals through a smartphone, tablet, or computer with a web cam from the comfort and convenience of their home, or anywhere in the United States. Members can access adult and pediatric urgent care doctors 24/7/365, and conveniently self-schedule appointments with behavioral health specialists, psychiatrists, dietitians, and lactation consultants.
Source: myVisitNow®—24/7 Online Doctor Visits