How To Order Medicaid Transportation


Choices Mental Health Counseling PLLC, at 433 Broadway, Monticello, New York, is an approved destination for Medicaid transportation.

When Ordering Medicaid transportation a Sullivan County recipient has at least three options:

  • Phone: 866-573-2148 or 855-360-3549
  • Fax: 315-475-8123
  • Website: medanswering.com *

Plan ahead!

Medicaid recipients in Sullivan County must call to request transportation between 7:00 AM and 6:00 PM, Monday to Friday. If you have a Saturday appointment, or on a weekday morning, you should call one of the above numbers three days before to arrange your ride.


When Ordering transportation through any of these avenues a recipient should be prepared with the following information:

  • Name
  • Birth date
  • Address
  • Contact Number
  • Reason for Transportation
  • Name of treatment provider that will be seen
  • Date and time of the appointment
  • Location you will be attending
  • Transportation vendor with whom you prefer to ride
  • Any other special instructions needed for the trip


Forms that may be required for access to certain Medicaid transportation services can be found on this page.

* For information regarding access to the MAS website you can contact Medical Answering Services through one of the numbers listed above.

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